Frequently Asked Questions

What types of tours do you offer in Italy?
We offer Fully Escorted Tours led by Sara and Bespoke Tours. The Bespoke Tours can be escorted or self-guided; you choose whether to drive yourself or have a private driver. Each tour is carefully designed and curated by Sara, specialising in food & wine tours but also offering cultural and adventure experiences, showcasing the best of Italy’s less-beaten tracks.
How do I book a tour?
Booking is easy! Visit our website, choose your preferred tour, and fill out the questionnaire. We will then reach out to you to finalise the booking. If you are unsure about what tour you will like to join, contact us at [email protected], and we’ll help you decide based on your preferences and requirements.
Do I need to pay a deposit to secure my spot?
Yes, upon confirmation, a deposit of $1000 per person is payable to secure your place.
Can I customise my tour itinerary?
Yes our bespoke tour and travel design service allows you to work with us in creating itineraries designed around your needs, preferences and dates. Please note that we do also run Escorted Tours which have set itineraries that can’t be customised. Contact us, and we’ll do our best to accommodate your preferences.
Is airfare included in the tour price?
No, airfare is not included. Travellers are responsible for booking their own flights to and from Italy.
How physically demanding are your tours?
The physical demands vary; check the tour details to ensure alignment with your fitness level.
What is your cancellation policy?
- Up to 90 days from the date of departure are subject to a fee of $1000 (your deposit) per person
- 89 to 60 days: 25% of tour cost
- 59 to 30 days: 50% of tour cost
- 29 to tour departure: 100% of tour cost
Do I need travel insurance for the tour?
Yes, we strongly recommend travel insurance covering unforeseen events, baggage, travel, and emergency medical situations.
How can I contact customer support during the tour?
Our support in many cases will be Sara in person on escorted tours. If you are on a bespoke tour without Sara she will be available via Whatsapp for updates and communication throughout the tour.
What is the group size for your tours?
Groups are deliberately small to provide a personalised experience, typically 6 to 12 people.
Are your tours suitable for solo travellers?
Absolutely! Our welcoming environment and small group sizes make solo travel enjoyable.
What happens in bad weather?
We adapt the itinerary if required and reserve the right to offer alternative activities to replace weather reliant activities.
Where does the tour start, and how do you pick me up?
We pick you up from your preferred accommodation or a mutually agreed pick up spot in the town where the tour begins.
Can I arrive on the same day as the tour begins?
We strongly recommend arriving at least a day earlier to avoid unforeseen delays.
Who is the tour leader?
Sara Pasciuta is your tour leader and emergency contact.
What type of vehicle?
Depending on the group size, we use a 9-seater van or 20-seater minibus with a private driver.
What kind of accommodation?
We prefer family-run agriturismi or small boutique hotels, connecting deeply with the local culture.
Are all activities compulsory?
All activities are optional, you’re free to skip any activity noted in the itinerary, but there won’t be a refund. One requirement is to be on time for both group transfers and tour activities that you wish to join.
Are meals included in the tour cost?
Meals are included as per itinerary. When not provided, we recommend dining options.
Are drinks included in the tour cost?
Water is included with every meal. Local wines are included up to a limited ratio of a bottle between two people per meal.